Nava and Cleo: providing better family care for all life stages

Nava and Cleo: providing better family care for all life stages

I recently introduced our Preferred Partnerships Program, and I’m excited to spotlight one of our preferred partners for Family Support: Cleo.

At Nava, we’re dedicated to offering benefits that genuinely make a difference for our clients and their employees. One area where we see a growing demand is in comprehensive family care, and that’s where Cleo stands out. Cleo isn’t just another provider—they’re an industry leader in delivering holistic support at every stage of the family journey. We chose Cleo because their family care benefits truly address the real needs of today’s employees.

Family care with coverage at every stage

In the past, family care mainly focused on prenatal and fertility support. But today, it includes a broad range of benefits for all ages–from family planning and parents looking for pediatricians, to adult children caring for their aging parents. Cleo offers the family coverage and support you need at every stage in life. 

What really excites us about Cleo, is how they’ve expanded their services from a narrow focus to a comprehensive solution they call true family support. This approach fits perfectly with our goal at Nava: to offer benefits that make a real difference for employees and their loved ones. With family care support for employees at every age, we’re thrilled about this partnership and introducing our clients to Cleo’s benefit offerings. They are truly the only employee benefit solution to provide end-to-end support across reproductive health and fertility, parenting, and family caregiving.

Real support with real results

What makes Cleo truly exceptional is the tangible impact their services have on families—saving them time, reducing stress, and even lowering healthcare costs. Families using Cleo spend less time and money searching for answers and more time feeling confident they have the support they need when they need it. These outcomes are not just beneficial; they’re crucial for maintaining the long-term health and happiness of employees and their loved ones. In fact, 70% of Cleo members improve their mental health (PHQ-4) scores after receiving coaching and support, 80% agree that Cleo saved them time as a working parent, and 97% return to work after the birth of their child. Backed by The Validation Institute — a third party that meticulously validates the accuracy of outcomes claims made to clients and prospects — Cleo has the tools to accurately measure key dimensions of employees' health and assess their need for parenting and caregiving support. 

Cleo’s focus on delivering meaningful impact and value for families is exactly what we’re all about at Nava. We’re not just looking for any partner–we want the perfect partner that’s just as passionate as we are about improving lives and making healthcare affordable and accessible for all. We’re happy to say, Cleo fits that bill perfectly.

Cleo is an immensely valuable program. When folks know about it and connect with it, they use it and love it.

- Erik Sossa, VP Global Benefits & Wellness, PepsiCo

Listening to what HR leaders need 

A top highlight of our partnership with Cleo is the positive feedback we’ve consistently heard from the HR community. As we developed our Preferred Partnerships Program, we focused on addressing the real issues and challenges HR leaders face. Throughout our conversations with HR teams, Cleo came up time and time again as a top choice for their excellent service and commitment to delivering real value for clients and employees. Our HR community and their opinions are extremely important to us. We listen first and then make it our goal to provide the innovative solutions they’re asking for. 

As I mentioned earlier, this partnership isn’t about just adding a new service to our lineup. Cleo is the exact partner we were looking for–and they’ve proven to be a great fit for our mission and everything we believe in–from ongoing personalized support and transparent pricing, to high-quality benefits, and accessible, affordable healthcare for all.

Onboarding and support the Nava way 

What truly sets our partnership with Cleo apart is the way we’ve simplified the onboarding process for HR teams. Rather than dealing with the typical drawn-out negotiations, complicated contracts, and endless back-and-forth, Cleo and Nava deliver a seamless experience from beginning to end.

We’ve collaborated closely with Cleo to ensure the onboarding process is straightforward, with contracts finalized within 24 hours—so you can be confident you’re securing the best pricing and terms. After the agreement is in place, our Nava experts will efficiently onboard your employees through our tailored integration between Cleo and the Nava platform. This ensures your employees can have access to their family care benefits, with ongoing assistance available anytime through the Nava Benefits App. 

This partnership is all about providing exceptional family care benefits that your employees will appreciate, while also easing the burden on HR. You won’t have to worry about minimum requirements or how to communicate these new benefits to your team—we’ll handle everything, every step of the way.

What’s next

Our partnership with Cleo is a significant step in our mission to offer superior benefits that support families at every stage of life. We’re excited to bring Cleo’s expertise to our clients and eager to see the positive impact on your employees and their families.

As we expand our Preferred Partnerships Program with more innovative solutions, we remain committed to reimagining benefits and delivering the best outcomes for your employees and their loved ones—because their well-being is at the heart of everything we do.

Follow along as we announce new partners, share more details and continue to help growing teams provide amazing benefits for their employees. 

Ready to elevate your benefits strategy? Contact us to talk through your strategy and next steps.